Legal & policies

The documents behind Renomira.

Renomira is operated by Theraputo. Everything that governs your subscription, your data and your rights is published here, versioned and dated — no click-through walls.

Contracting entity: Theraputo (operating the Renomira product)
Registered office: 2nd Floor, 10/2 Kshetra Banerjee Lane, Shibpur, Howrah — 711102, West Bengal, India
Legal contact: [email protected]

Terms and Conditions

The agreement between you and Theraputo governing your use of Renomira.

v2.0 effective 1 October 2026

Privacy Policy

What personal data Theraputo collects through Renomira, why, and the rights you have.

v2.0 effective 1 October 2026

Refund and Cancellation Policy

How to cancel a Renomira subscription, and when a refund is due.

v2.0 effective 1 October 2026

Service Delivery

How a Renomira subscription is delivered — there is nothing to ship.

v2.0 effective 1 October 2026

Cookie Policy

The cookies and local-storage keys Renomira sets, and why.

v2.0 effective 1 October 2026

Acceptable Use Policy

What you may and may not do with Renomira.

v2.0 effective 1 October 2026

Data Processing Addendum

The processor terms that apply when Theraputo processes personal data on your behalf.

v1.0 effective 1 October 2026

Contact Us

How to reach Theraputo about Renomira — sales, support, billing, privacy and legal notices.

v2.0 effective 1 October 2026

Not legal advice

Renomira is software, not a law firm.

Renomira helps you inventory, classify and document your AI systems against the EU AI Act. It is compliance tooling. It does not provide legal advice, and no output from the platform is a substitute for advice from qualified counsel on your specific facts.

Data requests

Access, correction, export, restriction or deletion of your personal data.

[email protected]

Grievances

Complaints are acknowledged within 48 hours and resolved within 15 days.

Grievance Officer

Security reports

Good-faith vulnerability disclosure — please read our rules of engagement first.

Security programme

Billing & refunds

Invoices, plan changes, cancellations and the 14-day money-back window.

Refund policy